Privacy Policy
Effective date: August 8, 2019
Top Coat Epoxy & Staining (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1) Information We Collect
- Contact details (name, phone number, email)
- Service details (address, project type, timing, notes you provide)
- Communications with us (calls, texts, emails)
- Usage data (cookies/analytics, device/browser info, pages visited)
2) How We Use Information
- Provide quotes, schedule site visits, and complete projects
- Respond to inquiries and provide customer support
- Send service updates or offers if you opt in
- Improve our website, ads, and services
- Comply with legal obligations and enforce policies
3) SMS, Calls & Email
By sharing your phone or email, you consent to receiving messages related to your inquiry or project. Message and data rates may apply. You can opt out of texts at any time by replying STOP and can unsubscribe from emails via the link provided.
4) Cookies & Analytics
We may use cookies and similar technologies to operate our site and understand usage (e.g., for analytics and advertising). You can control cookies through your browser settings.
5) Sharing Your Information
We do not sell or rent personal information. We may share limited information with:
- Service providers and subcontractors who help deliver our services
- Analytics and advertising partners (who process data under their own policies)
- Law enforcement or others when required by law
6) Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; please use caution when sharing sensitive details online.
7) Data Retention
We keep personal information only as long as necessary for the purposes described above, to comply with legal obligations, or resolve disputes.
8) Your Choices & Rights
- Access, update, or delete your information by contacting us
- Opt out of marketing communications at any time
- Limit cookies through your browser
Depending on your location, you may have additional rights under applicable privacy laws.
9) Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10) Third-Party Links
Our website may link to third-party sites. Their privacy practices are governed by their own policies.
11) Changes to This Policy
We may update this Policy from time to time. We will post the updated version on this page and revise the effective date above.
12) Contact Us
Top Coat Epoxy & Staining LLCSan Antonio, Texas
Phone: 844-248-2628
Email: contact@topcoatepoxy.com
Website: topcoatepoxy.com